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Episode 5 - Gauthier Garnier from Platform SH

Episode Summary

Summary In this conversation, Ben Marks and Gaultier from Platform SH discuss the evolution of e-commerce solutions, the importance of partnerships, and the challenges of product development in a rapidly changing technological landscape. They explore the significance of multi-cloud solutions for scalability and the delicate balance of supporting legacy systems while pushing for modernization. The discussion highlights the need for businesses to plan for future growth and the implications of outdated technology.

Episode Notes

• Platform SH originated from the need for better e-commerce solutions.
• Partnerships are crucial for business strategy and revenue.
• Multi-cloud solutions provide flexibility and sovereignty for customers.
• Scalability is a key requirement for transactional systems.
• Legacy systems pose challenges for both customers and providers.
• Continuous improvement is necessary to meet evolving customer needs.
• Businesses must plan for future growth and technology changes.
• Security issues arise from outdated technology.
• Customer retention is vital for long-term success.
• Investing in technology is essential for operational efficiency.